In yet another case of cyber fraud, a resident of Indirapuram lost Rs 22,000 from his bank account on Friday after he was conned by a man posing to be a bank staffer.
The victim, Vibhor Rayal, a resident of Shipra Riviera, a high-rise in Gyan Khand II, Indirapuram, got a call from a man posing to be HDFC bank official. “At around 11:40 am, I received a call from a man who asked me to open BHIM App on my phone in order to credit a refund into my account, which I had earlier requested from the bank," Rayal said. Indirapuram News
“After opening the App, he told me to accept a notification following which the refund I had requested will be credited to my account. However, immediately after I accepted the notification, my account was debited of Rs 22,000 and the call was disconnected. I tried again calling on that number but it was unreachable,” Rayal explained.
On February 13, Rayal had mailed his home branch to discontinue the service of EDC machine (card swipe machine), which he had availed of in February 2018 on a yearly rental of Rs 6,000.
Rayal has a business of delivering health and nutritional supplements. He has a current bank account for his business in Indirapuram branch of HDFC bank.
"On Thursday, a bank staffer named Mohit contacted me and assured me that the process of refund will start soon. He also told me that someone from bank will contact me to take back the EDC machine,” said Rayal. “The man who called me on Friday also gave the reference of Mohit. That is why I didn’t suspect anything wrong.”
Meanwhile, Rayal also complained that the response of the bank after hearing his complaint was ignorant. “They told me that they are already handling a case of cyber crime where a customer was conned of Rs 85 lakhs, so why should they be bothered about a small sum of Rs 22,000,” he said.
The Police has acknowledged the complaint. “We have forwarded the complaint to cyber cell situated at office of SSP, Ghaziabad. They will do the primary investigation, after which further proceedings would take their course," said SHO Indirapuram.
The victim, Vibhor Rayal, a resident of Shipra Riviera, a high-rise in Gyan Khand II, Indirapuram, got a call from a man posing to be HDFC bank official. “At around 11:40 am, I received a call from a man who asked me to open BHIM App on my phone in order to credit a refund into my account, which I had earlier requested from the bank," Rayal said. Indirapuram News
“After opening the App, he told me to accept a notification following which the refund I had requested will be credited to my account. However, immediately after I accepted the notification, my account was debited of Rs 22,000 and the call was disconnected. I tried again calling on that number but it was unreachable,” Rayal explained.
On February 13, Rayal had mailed his home branch to discontinue the service of EDC machine (card swipe machine), which he had availed of in February 2018 on a yearly rental of Rs 6,000.
Rayal has a business of delivering health and nutritional supplements. He has a current bank account for his business in Indirapuram branch of HDFC bank.
"On Thursday, a bank staffer named Mohit contacted me and assured me that the process of refund will start soon. He also told me that someone from bank will contact me to take back the EDC machine,” said Rayal. “The man who called me on Friday also gave the reference of Mohit. That is why I didn’t suspect anything wrong.”
Meanwhile, Rayal also complained that the response of the bank after hearing his complaint was ignorant. “They told me that they are already handling a case of cyber crime where a customer was conned of Rs 85 lakhs, so why should they be bothered about a small sum of Rs 22,000,” he said.
The Police has acknowledged the complaint. “We have forwarded the complaint to cyber cell situated at office of SSP, Ghaziabad. They will do the primary investigation, after which further proceedings would take their course," said SHO Indirapuram.
