What’s new in Dwarka? Recently, South Delhi Municipal Corporation (SDMC) formed zonal-level WhatsApp groups to gather feedback from area
RWAs, market associations and residents on solid waste management,
disposal of garbage and other sanitation issues.
Based on the feedback, SDMC will rank the areas on Swachhta parameters.
But residents are sceptical. Previous WhatsApp experiments by SDMC
haven’t had much of an impact. In an earlier initiative, residents were
asked to send pictures of unattended garbage at particular numbers. Delhi Local News
Residents did, hoping for some impact. But nothing came of it.
A resident of Sri Agrasen Apartments, AK Parashar, said, “I shared
more than 100 photographs on the WhatsApp number provided by SDMC on
boards across Dwarka. But I didn’t get any acknowledgement or complaint
number. WhatsApp is a quick and effective tool of communication, but
only if the authorities pay attention. I hope the new initiative is more
effective.” Delhi News
Pankaj Dhingra, a resident of Abhiyan Apartments, Sector 12, echoed
similar sentiments. “If it works, great! But our previous experience
tells us otherwise.” Apartment Management System
Dwarka Forum general secretary SK Goel said WhatsApp initiatives must
be supported by real work on the ground. He said, “Clicking photographs
and giving feedback is fine, but things must move forward too!”
